AMS <-> LON Connectivity at risk [RESOLVED]

October 3, 2019, 7:50 PM - Europe/London

Good evening everyone,

Connectivity between servers in Amsterdam and London is at risk this evening from 22:00 BST on wards because of an overlap in maintenance by our fibre providers Zayo and GTT/Interoute for our primary and secondary circuits from our London metro network to Amsterdam.

Our primary circuits from Zayo went down for maintenance on the 30th of September and were scheduled to be back up earlier today, however due to storm conditions and high tides the maintenance crew have not been able to complete the splicing work on the subsea fibre cable.

Our backup circuits from GTT/Interoute are scheduled to be taken offline for up to 7 hours from 22:00 GMT to complete joining works a mile away from the data centre where the fibre terminates at in Amsterdam.

We're going to be altering routing policies to try and avoid any issues as much as possible, but there could potentially still be some impact until the GTT/Interoute circuits are back online (this maintenance window closes at 05:00 GMT).

If you have any questions please don't hesitate to contact us.